Terms of service.
Version 2026-09-05. Effective 5 September 2026.
These terms govern your use of Naborly, operated by Naborly ApS, Copenhagen, Denmark. They apply to the people who use the app through their organisation and to the administrators who manage an organisation’s account. Commercial terms between Naborly and a partner organisation are set out in a separate partner agreement, not here.
What Naborly is
Naborly is a platform that connects you, through your employer or membership organisation, to a curated set of benefits extended by other organisations in the network. Naborly presents these benefits, helps you discover and reach them, and records when you choose to use one.
Naborly facilitates the connection. It is not the seller of the underlying product or service. When you use a benefit, the goods, service, or booking are provided by the partner organisation under that partner’s own terms and prices.
Some terms we use
An organisation is an employer or membership body with a Naborly account. A member is a person who reaches Naborly through such an organisation. A benefit is something a partner organisation extends to members, such as a code, a booking, or in-person access. A partner is an organisation whose benefits appear in the network.
What this costs you
Nothing. Your organisation pays for its account with Naborly; as a member you pay us no fee to use the platform, and we do not ask you for card or payment details. What you pay a partner, when you buy something or make a booking, is between you and that partner at their own prices.
Accounts and eligibility
You may use Naborly as a member if your organisation has given you access, usually through a verified email domain or an invitation. You are responsible for keeping your sign-in secure and for the activity on your account. Administrators are responsible for who they invite and for the content they publish on behalf of their organisation.
Your access depends on your relationship with your organisation. If that relationship ends, your access may end with it.
Using benefits
Benefits are made available by partner organisations and can change or end. We show what is current as accurately as we can, but we do not guarantee that any particular benefit will be available, nor the terms a partner attaches to it. Where a benefit carries a code or a booking link, it is provided by the partner, and any purchase or booking is between you and that partner.
Use benefits as intended and for yourself. Do not resell, share, or systematically extract codes or content from the platform.
If something goes wrong with a benefit
If a partner does not honour a benefit, or what you receive is not what the page described, raise it with the partner first. They provided it, and they are usually the ones who can put it right.
Tell us as well, at sander@naborly.io. We cannot settle a dispute about a partner’s goods or service, because we are not a party to it. We can take it up with the partner, correct the listing, or remove it. Any rights you have directly against a partner under Danish consumer law are unaffected by these terms.
Acceptable use
Do not misuse the platform: no attempts to break security or access data that is not yours, no automated scraping, no interference with how the service runs, and nothing unlawful. We may suspend access that puts the platform, its members, or its partners at risk.
Your personal data
How we handle personal data is set out in our privacy notice, which forms part of these terms. The short version: your organisation can see who is on its team and how the platform is being used across the organisation as a whole, but not what any individual person looked at or used. The privacy notice is the full account and governs if the two ever differ.
Content and intellectual property
The platform, its design, and its editorial content belong to Naborly or its licensors. Partner names and marks belong to their owners and appear to describe their benefits. You receive no rights in any of this beyond using the platform as intended.
Availability
We work to keep Naborly available and accurate, but we provide it as is and do not promise it will be uninterrupted or error-free. We may change, pause, or withdraw features as the platform develops.
Liability
Naborly is not responsible for the goods, services, or bookings a partner provides, or for a partner’s own terms and prices. Those are the partner’s obligations to you.
For the platform itself, we are liable for loss we cause. To the extent Danish law allows, we are not liable for indirect or consequential loss, lost profits, or lost data. We set no monetary cap on our liability to members: you pay us nothing, so a cap expressed as a multiple of fees would be a cap of zero, and we would rather say what we mean.
Nothing here limits liability that cannot be limited under Danish law, including for death or personal injury, and for damage caused intentionally or by gross negligence. Liability between Naborly and an organisation is set in that organisation’s own agreement with us, not here.
Ending access
You can stop using Naborly at any time. We may suspend or end access if these terms are breached or if your organisation’s relationship with Naborly ends. Provisions that are meant to survive, such as those on intellectual property and liability, continue to apply.
Governing law
These terms are governed by Danish law. Disputes go to the Danish courts, with Copenhagen as the venue.
If you use Naborly as a consumer, that does not take away the protections you have under the mandatory law of the country you live in, and it does not stop you bringing a claim in your own country’s courts where the law gives you that right.
General
If any part of these terms turns out to be unenforceable, the rest stands. If we do not enforce something straight away, we have not given up the right to enforce it later. We may transfer these terms to another company if Naborly is sold or reorganised, and your rights under them are unaffected. Together with the privacy notice, these terms are the whole agreement between you and Naborly about your use of the platform.
Changes and contact
We may update these terms as the platform develops. When we change them in substance we revise the version and effective date above, and we ask you to accept the new version the next time you open the app. For questions about these terms, contact sander@naborly.io.